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Could not read the WMI value (NT code 0x80041010)

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Hi,

 

I'm getting this error when I bind the WMITerminalServer Template to my organiser to view Terminal sessions performance information.

 

Could not read the WMI value (NT code 0x80041010). Check your username/password settings and verify network connectivity.

 

This zenpack uses the following WQL command to receive the information.

 

ZenPacks.community.WMIPerf_TerminalServer
Version1.0
AuthorJohan Keskitalo

 

SELECT ActiveSessions,InactiveSessions,TotalSessions FROM Win32_PerfRawData_TermService_TerminalServices

 

As soon as I unbind the template, the error stops.

 

The WMIPerformanceMonitor Zenpack uses the below command to obtain the same information and the error does not appear.

 

NameWMIPerformanceMonitor
Version
Author

 

$$ZENHOME/Products/WMIPerformanceMonitor/libexec/wmi_stats.pl TS "${dev/id}" "${dev/manageIp}" "${dev/zWinUser}" '${dev/zWinPassword}'

 

Can anyone tell me why this error appears with a WQL command

 

The servers are Windows 2003 Standard x64 and besides receiving the error, the performance counters to appear in the Graph


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