Main Question:
is there a list of all the Event Variables and their criteria to using them in email alerts available?
History:
I'll admit I'm a Newbie to Zenoss, about 3 weeks old now, but this forum and the manual have been great in getting us running. We've just ordered Zenoss Core Network and System Monitoring by Michael Badger and are verry pleased by what we have seen Zenoss do in this short time.
We were about to enter phase 2 of our testing/rollout, when I thought I'd revamp the Event alerts, to make them more user friendly. Using the Forum I found you could use most HTML as long as you had <! at the end of each line to comment out the <cr> Zenoss attaches. Simple enough, but I wanted to see how each Piece of information came through the email perhaps there was a transform or two I could use.
I copied the list found on the bottom of the Alerts window added the "%(" and the ")s" and pasted that into my alerts, sadly that broke then alerts.
Normally if you break the HTML in an alert it sends the default alert, but according to this I broke the SQL in an alert (see below) and it sends nothing. I've reverted my alerts to their previous form and they send again but two questions remain:
Questions:
What variable broke the alert?
(Main question from above)
Is there a list of all the Event Variables and their criteria to using them in email alerts available?
Log:
Here is the log from ZenActions, showing I broke the SQL on the alerts
2008-10-03 17:47:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
2008-10-03 17:48:45 INFO zen.ZenActions: Processed 0 commands in 0.000045
2008-10-03 17:48:45 WARNING zen.ZenActions: SELECT prodState,firstTime,facility,eventClassKey,agent,dedupid,manager,Location,ownerid,stateChange,eventClass,id,DevicePriority,suppid,priority,DeviceClass,eventKey,monitor.,evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,severity,count,message,summary,eventState,lastTime,ipAddress,Systems,severity,summary, evid FROM status WHERE (prodState <= 1000) and (eventState = 0) and (severity >= 2) AND evid NOT IN (SELECT evid FROM alert_state WHERE userid='admin' AND rule='Testing' )
2008-10-03 17:48:45 ERROR zen.ZenActions: action:Testing
Traceback (most recent call last):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 220, in processRules
self.processEvent(zem, ar, actfunc)
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 246, in processEvent
for result in self.query(q):
File "/usr/local/zenoss/zenoss/Products/ZenEvents/zenactions.py", line 182, in query
curs.execute(stmt)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/cursors.py", line 137, in execute
self.errorhandler(self, exc, value)
File "/usr/local/zenoss/python/lib/python2.4/site-packages/MySQLdb/connections.py", line 33, in defaulterrorhandler
raise errorclass, errorvalue
ProgrammingError: (1064, "You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'evid,eventClassMapping,component,clearid,DeviceGroups,eventGroup,ntevid,device,s' at line 1")
2008-10-03 17:48:45 INFO zen.ZenActions: processed 1 rules in 0.01 secs
Current Specs:
Zenoss 2.2.4 on Red Hat 5
100 Dell Servers Monitored with
|-Open Manage 5.4
|-SNMP-informant installed
MIBs uploaded and Traps flowing as intended
Basic HTML Email Alerts going out
Like I said we are on the verge of phase 2, and everyone here has been helpful, simply in the amount of information available to anyone who searches the forums... I just haven't seen this yet